This Privacy Policy explains how MB Design and Build Limited ("we", "us", "our") collects, uses and protects your personal information when you visit mbdesignandbuild.co.uk or use our services. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
MB Design and Build Limited is the data controller for the personal information we hold about you.
We collect information you provide directly when you contact us, request a quote, or instruct us on a project, including:
We also collect limited technical information automatically when you visit our website, including IP address, browser type, device type, pages viewed and time spent on each page (see our Cookie Policy).
We use your personal information for the following purposes:
We do not sell your personal information. We share it only with:
All third parties are bound by confidentiality and data protection obligations.
We keep enquiry data for up to 24 months. Project records are kept for 12 years (the limitation period for actions under contract under English law). Accounting records are kept for 6 years per HMRC requirements. Marketing consent records are kept until consent is withdrawn.
Under UK GDPR, you have the right to:
To exercise any of these rights, email info@buildbymb.co.uk. We respond within one calendar month.
We use industry-standard technical and organisational measures to protect your information against unauthorised access, loss or misuse. These include encrypted email, two-factor authentication on cloud storage, and access controls.
Some of our service providers (e.g. cloud storage and email) are based outside the UK and EEA. Where this is the case, transfers are protected by UK adequacy decisions or standard contractual clauses.
We may update this Privacy Policy from time to time. The most recent version is always available on this page, with the date last updated shown above.
For privacy questions or to exercise your rights, contact us at info@buildbymb.co.uk or write to: MB Design and Build Limited, Yew Tree Cottage, Scot Lane, Chew Stoke BS40 8UW.